Tag Archive for 'Troubleshooting'

Firefox ProQuest PDF Bug?

Site: http://proquest.umi.com/pqdweb?index=0&did=12033281&SrchMode=1&sid=3&Fmt=6&VInst=PROD&VType=PQD&RQT=309&VName=PQD&TS=1205792003&clientId=28381

Problem Type: Plugin not shown

Description:
Not sure exactly what’s going on here… but when I try to view a “formatted document” from ProQuest in Firefox, it shows a page with two frames. A small frame at the top with a header, and a blank white frame below, which seems to be linked directly to a pdf or something (since I can’t even right click on it). The page views fine in IE, and I can open PDF’s in Firefox w/out incident (except for in this case). Now it says in the status bar “The document has been closed by Acrobat - press the Refresh button to reload”. Also, I installed the “pdf download” plugin that intercepts pdf’s before they are handled by the adobe viewer (hoping this might somehow solve my problem) and the plugin doesn’t even intercept the pdf.

Platform: Win32

Product: Firefox/2.0.0.12

OS: Windows NT 5.1

Gecko: 2008020121

Build Config:
–enable-application=browser –enable-update-channel=release –enable-official-branding –enable-optimize –disable-debug –disable-tests –enable-static –disable-shared –enable-svg –enable-canvas –enable-update-packaging

Useragent:
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.12) Gecko/20080201 Firefox/2.0.0.12

Language:
en-US




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